The way to reset your password is by clicking Forgot your password at your bottom-right hand corner at your Kwick app login screen.

You should then enter your username / email address and get an email with a link to reset the password. This link points you to a form where a new valid password is entered. Please note: The link is only valid for 2 hours after email has been generated, which means that a new link needs to be requested if you did not have the time to reset the password at the first time. 

Detailed instructions for how to reset or change your password can be found at http://help.kwick.io/english/reset-or-change-my-password.

💡TIP: Make sure you enter the email address used in Kwick registration, if no reset email is delivered to your email it is most likely due to one of two reasons:

  1. The email you have entered is not the one used for registration, please check address and domain, mail @kwick.io or mail @kwick.com.
  2. The reset email has ended up in your spam filter.
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